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GoDesk Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Customer Service, Help Desk

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Description of GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rule and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right. The ideal email support tool for startups and SMEs.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

One Of Most Powerful Online Desk Software To Do Your Business

The best thing about go desk is that it has an option to connect via mobile app, so you can work from anywhere in the world without any hassle of connecting through desktop software or website. It also provides multiple ways for payments like credit card payment gateway integration, PayPal etc. So no worries if someone wants to pay using his debit/credit cards as well. I have been working on go desk since last 3 years now but i had never faced anything which was not good enough. But recently…

Pros
  • User friendly interface alongwith lots more features available make this tool extremely useful when compared against many competitors such as redmine , trello..etc
Cons
  • Some cons

Revainrating 4 out of 5

Excellent platform with outstanding support

The ease of use, how quickly it can be set up for any business or organization is amazing! I have no complaints about this product at all - great experience so far!! We are using Godeck to help our clients manage their accounts in real time from anywhere around world via mobile devices (iOS/Android). It's been very helpful since we're able handle customer service issues remotely as well which has saved us tons off man hours over what would normally take place when an issue arises during normal

Pros
  • Ease Of UseIt’s simple easy way that helps anyone with basic computer skills do most everything they need without too much learning curve required; just click here type commands into command box then enter password once logged onto system.Efficiently handles tasks such processing credit card payments , handling sales orders.Managing payroll easily through web interface..Automated reports generated automatically every day
Cons
  • Somewhat expensive compared other options

Revainrating 5 out of 5

One Of Most Powerful Online Desk Software To Do Your Business

The best thing about go desk is that it has an option to connect via mobile app, so you can work from anywhere in the world without any hassle of connecting through desktop software or website. It also provides multiple ways for payments like credit card payment gateway integration, PayPal etc. So no worries if someone wants to pay using his debit/credit cards as well. I have been working on go desk since last 3 years now but i had never faced anything which was not good enough. But recently…

Pros
  • User friendly interface alongwith lots more features available make this tool extremely useful when compared against many competitors such as redmine , trello..etc
Cons
  • Some cons

Revainrating 4 out of 5

Excellent platform with outstanding support

The ease of use, how quickly it can be set up for any business or organization is amazing! I have no complaints about this product at all - great experience so far!! We are using Godeck to help our clients manage their accounts in real time from anywhere around world via mobile devices (iOS/Android). It's been very helpful since we're able handle customer service issues remotely as well which has saved us tons off man hours over what would normally take place when an issue arises during normal

Pros
  • Ease Of UseIt’s simple easy way that helps anyone with basic computer skills do most everything they need without too much learning curve required; just click here type commands into command box then enter password once logged onto system.Efficiently handles tasks such processing credit card payments , handling sales orders.Managing payroll easily through web interface..Automated reports generated automatically every day
Cons
  • Somewhat expensive compared other options