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GorillaDesk Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Cleaning

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Description of GorillaDesk

GorillaDesk has helped thousands of business owners just like you grow their business, organize their operations, empower their technicians, and wow their customers with one powerful, easy-to-use tool. Best of all, it doesn’t matter what industry you work in—pest control, lawn care, pool cleaning, or something in between—we have everything you need to build the business you’re dreaming of: an all-in-one software solution and world-class Customer Success team.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Gorilladesk has been an amazing experience and worth every penny spent

It is very user friendly as well as simple for my employees who are not computer savvy at all! The customer service was excellent too!! I had no issues while using this product even though i am new into pest management field. There's nothing that we dislike about gorillas desk so far but if there could be anything then maybe more training courses should come up once again since they only offer online lessons which might create some difficulties when working offline (like me). We used gorilla…

Pros
  • Very easy to use, efficient software program with good support from their staffs :)
Cons
  • Nothing in particular :D

Revainrating 5 out of 5

Great Customer Service, Flexible Options and Excellent Support

I love that this is integrated into our website so we can easily update pricing for each client as needed without having them come back at another time! It's also great how much customization there really was available when creating different profiles (which helps us keep track even more). There are some minor bugs here &there but nothing too major nor anything preventing me from recommending others use gorilla desk because they do offer excellent customer service both before your purchase AND…

Pros
  • Very intuitive
  • Easy to learn, easy interface with minimal learning curves required.
  • Can be used across platforms including phones or tablets mobile friendly = awesome!!!
  • Flexibility in terms o what features one needs within their system; options were very flexible regarding choices made throughout process i wish every software had such flexibility..but not all have it :)
Cons
  • Not the best

Revainrating 5 out of 5

Perfect tool when running multiple locations

I love that we can use the same program for both our pest management service and our lawn maintenance services. It's nice to be able to keep track of our appointments and services all in one place. I wish there was a way to customize the look of the program more as far as colors, fonts, etc. but other than that, it's great! We've been using this program for a few years now and have had no issues. Easy to use and simple to implement, with the ability to customize as needed. The customer service…

Pros
  • Customer Support they're very responsive when you need them;) Good Features &/or Functions
  • Lots Of Reporting OptionsGreat Training ResourcesEasy To Use InterfaceWell Documented API/IntegrationsAbilityTo Create Custom ReportsInstant NotificationsOf IncidentsEfficient Database ManagementVery HelpfulCustomer Service TeamFast Implementation And Onboarding ProcessCustomizeable Dashboard With
Cons
  • None