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GroupRev Review

2

ยท

Very good

Revainrating 4 out of 5ย ย 
Ratingย 
4.0
Vertical Industry, Hospitality

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Description of GroupRev

grouprev helps hoteliers convert more group and meeting business and maximize revenue by optimizing group room rates, maximizing function space revenue and more effectively managing propertys sales & catering calendar.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Great staff especially Tami - makes dealing easier than other programs

The reporting tool is what I like best about this system. It's easy to use for someone who has no IT experience at all! There are so many different features that it can be confusing but with some of them you will get used to how they work quickly enough. Not everyone likes everything in their program or even knows there exists such things as macros/scripts. Also if your not familiar with accounting software don't expect every thing to look exactly right when putting into report form becauseโ€ฆ

Pros
  • I love that it is easy to use and that we can see everything in one place
Cons
  • It's a great program

Revainrating 4 out of 5

Booking room reservations made more manageable

I love that it is easy to use in our day-to-day operations. We have been able to see how we are doing with regards to booking rooms for meetings/groups vs individual guests. It's also helped us understand what days of the week people prefer to book their groups (ie. Friday being one of them). The reporting can be improved. There isn't as much detail about each guest compared to other solutions out there. However, this doesn't really impact my experience using the product so far. If you'reโ€ฆ

Pros
  • Great customer service team who always answers back promptly..Easy way keep up withe your data while helping staff members easily do quick checks throughout shifts.
  • Reports seem fairly straight forward; especially if new users or unfamiliar managers need guidance from more knowledgeable associates., Simple scheduling capabilities within platform..great software!!
Cons
  • A little pricey considering all competitors already offer similar services