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hc1 Healthcare Platform Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of hc1 Healthcare Platform

hc1's healthcare CRM helps outreach and service teams seamlessly join efforts through the combination of real-time clinical and business data.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great program and easy user interface making setup super simple

It doesn't have any bells or whistles, it is just what I need to keep track with my patients' medical records in one place when they are not here at their office visits (which makes sense since that would be where we'd see them). Also has an app available for mobile devices which allows me access from anywhere! Easy enough set up process once you know how things work - but there isn’t much documentation out yet about using HC 1 so if your looking into this software make sure someone else who…

Pros
  • Allows multiple people within our practice use same tool
  • Has good customer service team working behind scenes.
  • Not very expensive compared other options like Epic Systems EHR
Cons
  • Not bad

Revainrating 4 out of 5

Excellent Software - Easy To Use And Powerful

Our company has been using HC1 for about 1 year now, and it is very user friendly and easy to navigate for all levels from entry level users (nurses) to midlevel managers, even to a senior management level. There are many modules that can be used. It really is a one stop shop! I would highly recommend this product to any large organization looking for a robust system with capabilities to meet their needs in terms of functionality, ease of use, customization options, etc. We have found that the…

Pros
  • Customer support is superb as well
Cons
  • I wish we could add more fields to the patient profile form, and add more information about our patients

Revainrating 5 out of 5

Great product if your looking at CRM alternatives

I like that it is very easy to use, not too complicated for new users or companies with little experience in software/CRMs etc., but also has good features built into make sense out how they are used as well which makes this program useful from either side! As others have mentioned there isn't much customization available when you first start using HC 1 (but we've been told by customer support staff so far everything will be customizable). We had problems keeping up our patient record system…

Pros
  • It's pretty simple even if your unfamiliarity doesn’t hinder its basic usage capabilities.
Cons
  • Nothing

Revainrating 5 out of 5

Great Product & Amazing Customer Service

The platform is very user friendly, it has an amazing team behind to help you out with any questions that might arise during your implementation process or usage. It was easy for my organization because we were able to use their consultants who helped us in every step along our journey towards implementing this software into our hospital system. I wish there would be more training programs available online so people can learn about all features provided by HC 1 without having someone from their

Pros
  • User interface (easy access), seamless functionality across platforms phone app , website & computer workstation experience; ease of navigation through screenshots make me feel confident enough navigating throughout entire tool set
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

An excellent customer experience management system

I like that it is easy to use, it has all the information you need for your patients. There is nothing really that i do not like about this product. It is very user friendly, it is simple and quick to learn. If you are looking for an easy way to keep track of appointments, follow up with customers, or even have access to their financials, then this is a great program. I highly recommend this software. It has helped me in so many ways. It has allowed us to be more organized than we were before…

Pros
  • Simple
  • Easy
  • Great customer service (customer support)
  • Allows patient data storage if required by law enforcement agencies/medical examiners etc
Cons
  • Not bad