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HCI Group Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Health Care

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Description of HCI Group

Established in 2009 as a Healthcare Information Technology (HIT) consulting firm, The HCI Group is proud to have helped more than 220 domestic and international healthcare clients improve the delivery of care and optimize the return on their IT investments. Our more than 1,500 staff member support integrated delivery networks, multi-state hospital systems, academic medical centers, community hospitals, pediatric hospitals and public health entities. We are committed to improving healthcare globally through a combination of disruptive innovation and cost reduction. HCI’s vision is to transform the healthcare industry into the leader of the adoption of digital technology.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Amazing and user friendly medical records system

I really like how comprehensive they are with regards information about different aspects that could be needed when you're working within your organization's HIT department or any other related field regarding Health Care! It was difficult for me at first because there were so many things we had questions relating too but now it has become easier since then been able understand everything very well!! There isn't anything i dislike actually. Nothing comes up every time whenever im using them…

Pros
  • Ease in understanding & navigating
  • Great customer service
  • Very fast response to emails/requests.
  • Easy navigation throughout tool(even beginner)
Cons
  • A few glitches here n'there, nothing major though

Revainrating 4 out of 5

Excellent Communication and High Quality Work

I love that they are very helpful with all my questions about our project! They always make sure your needs are met well before you even ask for help. Sometimes it can be hard when we need immediate attention but everyone there works quickly so no worries! It was great working with them - nothing really bad came up at this point though if any issues come along later down the road then definitely let me know. Great team who cares about what you want out of an engagement/project. We needed…

Pros
  • They were able to work closely with us to get all the questions answered
Cons
  • No issues came up during our engagement

Revainrating 5 out of 5

Best of breed HIE solution designed specifically and solely

Easy navigation through all features available from one screen. Provides access for various users with different permissions so that they can perform duties without stepping over each other's toes. You should also check out their webinar series which includes best practices sessions as well as thought leadership articles about how industry peers are tackling some current challenges - both business & technical! I have been impressed by what we've gained just using this product internally at our…

Pros
  • Good pricing model especially when compared wth full featured competitors such has Cerner C3P etc..Great ability manage everything end user in your enterprise even those who aren’t IT savvy.etc..very intuitive GUI interface.fast deployments
Cons
  • Almost everything is ok