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Hosted Call Center Dialer Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Sales, Auto Dialer

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Description of Hosted Call Center Dialer

VoIPInvite delivers browser based hosted call center software resulting in all software including application and soft phone residing and operating from the cloud and supporting Six modes: Outbound, Inbound, Blended, Preview, Click to Call, and Broadcasting.

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Type of review

Revainrating 4 out of 5

Great software at an affordable price point

The best thing about this is that it's integrated with my CRM system so I can easily transfer leads into our Salesforce database without any lag time or errors! It also has some great reporting features built-in as well which are very helpful for tracking campaign progress. There isn't much you dislike about this product but if there were we would make changes immediately. We've been able to streamline our outbound dialing process by using this platform instead of having people do it manually.

Pros
  • Easy integration
  • Great customer support team, they're always available when needed.
  • Excellent Reporting Features
  • Also gets emailed directly from within call center software along w/ phone number & transcript information too..very useful!! :)
Cons
  • Nothing really comes readily