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1272 Review
51 Karma

Review on Hosted Call Center Dialer by Reza Cook

Revainrating 4 out of 5

Great software at an affordable price point

The best thing about this is that it's integrated with my CRM system so I can easily transfer leads into our Salesforce database without any lag time or errors! It also has some great reporting features built-in as well which are very helpful for tracking campaign progress.

img 1 attached to Hosted Call Center Dialer review by Reza Cook

There isn't much you dislike about this product but if there were we would make changes immediately. We've been able to streamline our outbound dialing process by using this platform instead of having people do it manually. This helps us save money since we no longer have to hire outside parties to help run campaigns.

Pros
  • Easy integration
  • Great customer support team, they're always available when needed.
  • Excellent Reporting Features
  • Also gets emailed directly from within call center software along w/ phone number & transcript information too..very useful!! :)
Cons
  • Nothing really comes readily