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IIJ America Inc. Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Value-Added Resellers (VARs), IBM Channel Partners

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Description of IIJ America Inc.

IIJ expanded into a total solutions provider that offers cloud computing, network services, value-added outsourcing services, WAN services to systems integration services to facilitate businesses in globalization and digitization.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 5 out of 5

Great tool if you need bulk sending capabilities

I like that it is very easy to use and allows me to send out mass emails with ease. It also has great customer service which helps to keep clients happy. Not too many downsides to this program but I do think that there could be more templates available for the emails we send out as well as having more customization options. Our marketing team used this software to send out our newsletter and event invitations. Now they can send out all of their upcoming events/upcoming sales without having to…

Pros
  • Ability To Email Large Amounts Of People In A Short Period
  • Great Customer Service (Rep's are willing & able)
  • Easy to Use Interface With Good UX Design, And Clean Layout.
  • Ease For Marketing TeamTo Send Out Newsletters As WellAs Updates On Sales
Cons
  • Secret

Revainrating 4 out of 5

Our staff loves Tait Systems Customer Insight

I am very happy with this product as it is simple to use and has many options for customization of reports. It's easy to learn how to set up your own parameters. The software can be slow when loading large amounts of data especially if you are using custom fields or filters, sometimes requires more time than desired to load certain types of records (ie customer service calls). If you're looking for an all inclusive solution then this might not meet all of your needs but it does have some great

Pros
  • Easy interface
  • Multiple ways we could customize various report layouts.
  • Email notification system that keeps me in touch w/my clientele!
  • Very user friendly & intuitive program!!
Cons
  • Loading speed / performance was inconsistent
  • Some times difficult process getting info into correct category
  • Needs better integration capabilities within other programs