The customer support team is excellent, they are always willing to help you out with anything that needs fixing or changing around in your server/hosting plan. They have 24 hour phone line service for any issues which makes it easy to get things sorted right when there's something wrong but also means I can call them at night if needed! We've been using their cloud storage since we started our business last year so all of my data has stayed secure even though some people might not be asβ¦
Pros
The customer service is great, they're always willing to help and even work with you on the right package for your needs
Cons
They have a free email package too, so if you're not too familiar with working online from home then this can be
The customer service is great! They are always willing to help with any questions that you may have, even if its something as simple as setting up your domain or email address!! I love how easy it was for me to set everything up from scratch without having to pay an additional fee in order to do so. There were no problems at all when using their platform - they made sure we had what we needed before signing our contract. We've been very happy since working with them over 2 years ago.
Theirβ¦
Pros
Ease of use.
It feels like everyone genuinely helps each other within this office environment too:) Very professional approach overall :)
The support is great, they are very helpful in making sure that you have everything set up right for your business needs so it's easy to get started with them! They also offer an annual plan which has unlimited bandwidth but only 1 website allowed per account as well (which I prefer). It took me about 2 weeks of back-and forth emails before we had our first phone call setup between us; however once things were established their customer service was excellent throughout my entire experienceβ¦