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iSell Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Vertical Industry, Travel Arrangement

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Description of iSell

iSell is the complete agency or call centre selling tool for travel. iSell gives access to complete customer history, including every search they've ever done - even those on the public website - allows staff members to be prepared and offer better service.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Excellent customer service provided by CSD Team

The ease of use with all aspects from sales management right through billing/accounts receivable was very easy in comparison other systems I had used previously at previous jobs (both large companies). Customer Service Desk has been great! Very efficient & knowledgeable team that gets things taken care off quickly when needed!! Nothing really comes up too often but it's nice knowing there are people around 24 hours 7 days if you need help solving an issue which may arise during your day-to-day

Pros
  • It seems to be extremely user friendly for new employees, especially those just getting started or looking forward working within such software.very simple interface makes everything quite quick&easy once familiarized enough..as much time consuming data is saved automatically by system without needing inputted manually every single date..the ability also offers many features available via our
Cons
  • There are troubles

Revainrating 4 out of 5

Great for making connections easily between leads and prospects

I like that you can create multiple profiles with different companies so it's easy when we have new clients coming in! It also has an auto-responder feature which makes contacting customers easier than having them email back through our contact form (which takes forever). The only thing about this system was how slow at times compared to other platforms out there but overall not too bad of problems since switching over several years ago now!! Would highly recommend using ifsell as your sales…

Pros
  • Ease for handling various leads from many sources.
  • Auto responde function is great saves me much effort answering emails individually or manually typing responses via forms, saving more work hours instead :)