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JMS Transcription Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Other Services, Health Services

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Description of JMS Transcription

JMS Transcription is a leading service provider of transcription, translation, captioning and subtitling services at affordable prices. We boast a proficient team of transcriptionists, captions, subtitling editors, and quality analysts that pays attention-to-detail towards each aspect to deliver 100% satisfaction to the customers.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Very simple program with many useful features

The best thing about this software is its simplicity in use. It's very easy to learn how it works so you can manage your accounts easily. There are many features which could be useful but they aren't as easy to find compared with other more complex programs. I would say if you're looking for something simple and user friendly then go ahead and get jms transcriber. You will like how easy it is to use once you figure out all the functions. This program has helped my business greatly by allowing…

Pros
  • Simple interface, quick loading times & excellent tracking ability keeps everything organized! Excellent customer service!!! Highly recommend..even at their cost!! : ) Very well priced when comparing what we need vs competitors that provide services without comparable functionality
Cons
  • Some little things

Revainrating 4 out of 5

Great program that provides ease of use and functionality

The best part about this software was its ability for me as an administrator in my business office (the billing department) I could see all our customer's information without having them log into their account! This made it easier than ever before when trying contact with clients regarding invoices or payment issues/issues etc..The only thing i dislike most are some areas where they do not have enough features which makes things difficult sometimes while working within your client accounts…

Pros
  • The ability for me as an administrator in my business office (the billing department) I could see all our customer's information without having them log into their account! This made it easier than ever before when trying contact with clients regarding invoices or payment issues/issues etc
Cons
  • The only thing i dislike most are some areas where they do not have

Revainrating 5 out of 5

Very reliable, fast turnaround & high quality

The speed and accuracy of their transcriptionists. They are very good at communicating with you throughout the process. Their customer support has been great too. I haven't found anything I dislike about this company. It's been a pleasure working with them so far. They have done a fantastic job for us. From the first time we contacted them they were professional and courteous. We needed help transcribing an audio recording from another company into text format. They were able to do it in less…

Pros
  • Excellent turnaround times, quality service was second to none as well.They made communication easy between all parties involved (customer/agent)Very personable team who work together seamlesslyGreat attention paid by my agent when responding backTo ensure that what is sent meets our needs100% satisfied
Cons
  • Secret

Revainrating 4 out of 5

Great service and pricing that is far better priced

The price was very competitive as compared with other companies in our industry sector who were quoting us for much more expensive rates than what we are paying now! They have been extremely helpful when it comes time to sign up clients - I think they're pretty great about sending out regular reminders so you don't forget your account exists (which can be hard if there's no one working specifically for client acquisition). Not enough hours per day during busy times; however this could just…