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JTF Marketing Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Marketing Services, Marketing Automation Consulting

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Description of JTF Marketing

JTF Marketing provides the strategy, ops support and training you need to hit your marketing goals, delivered by a team of certified master consultants who only do one thing – help teams like yours get more value from Marketo Engage.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Excellent partnership with an amazing team!

Their process is easy to follow and they are always open for suggestions/questions/concerns. I have no dislikes as far as their service or staff go! The benefits we've realized through this partnership include having a dedicated account manager (I'm currently working w my Account Manager) as well as having access to a team that has experience in multiple areas - including customer success! We're looking forward to growing together with them! Integrating Marketo into our organization was…

Pros
  • Supportive management
  • Great people who truly want everyone's needs met.
  • Extremely knowledgeable about both marketing automation platforms compared between Salesforce & HubSpot but also other software solutions like Zendesk etc..(to be honest though sometimes hard learning curve)
  • Honest advice given throughout
Cons
  • It is hard to say

Revainrating 4 out of 5

Always Friendly and Helpful Customer Service

The customer service is always friendly! Great people at this firm that are very helpful with any issue we have as customers or prospects! Their knowledge in their products makes it easy for our sales reps when working through potential opportunities with them! We use market o so I cannot comment about anything else but they were great during my tenure there (about 10 years ago). If nothing else, be sure to ask if someone has worked within an agency environment before jumping into something…

Pros
  • They have always been there to help with my marketing needs and have never failed to be available and available for questions or requests for help
Cons
  • Not much at all they are a great resource for all kinds of marketing needs and the team is great!

Revainrating 4 out of 5

Great Place To Work With Friendly And Helpful Staff

The best part about working at JT F Marketing is that they are very friendly and helpful! They have been great throughout my time here as well. I would say the biggest positive aspect has been their flexibility in scheduling meetings around our work schedule/needs. There's always something going on with them which makes it easy for us to collaborate when needed. When we first started using Marketo no one was able to tell me what information I should be pulling into Reports & Analytics so I…

Pros
  • Flexibility
  • Friendliness
  • Helpful staff members who make things easier.
  • Very accommodating schedules (even last minute!)
Cons
  • Not knowing exactly where all your info goes, especially reports

Revainrating 4 out of 5

Excellent customer service, great support team and fantastic software

The best part about our implementation was that it is very user friendly! We were able figure things out quickly because there are so many helpful guides online for how-to's in using this product - which made us feel comfortable knowing we could easily find what I needed when an issue arose or if something wasn't quite working as intended yet still felt stuck with figuring things ourselves at first glance (or even after reading several blog posts!). There really isn’t much anything negative…

Pros
  • The best part about our implementation was that it is very user friendly!
Cons
  • The best part about our implementation was that it is very user friendly! There really isn’t much anything negative here other than perhaps some minor confusion during setup/configuration time but those issues have been resolved now through multiple emails back & forth