Kangaroo Rewards Review

Acquire, Retain, Engage and Grow your business with the Kangaroo Rewards loyalty rewards program. Perfect for small and medium-sized businesses, Kangaroo's loyalty rewards program is scalable for any business across any channel. Completely white-label, omnichannel, multi-lingual allowing brands to reward sales actions, referrals, specific behaviors, events, and more! Kangaroo is an industry leader in the global customer loyalty and retention movement. Kangaroo’s loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experiences. Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on your customer behavior and trends. Providing you with the power to maximize sales and customer engagement. To ensure program success, a loyalty specialist is assigned to each account to train and assist in the set-up of your loyalty rewards program. At Kangaroo, customer loyalty is more than just a program, it’s our business model. *Our loyalty platform integrates perfectly with Lightspeed POS systems (Lightspeed Retail, Lightspeed iPad app, and Lightspeed Ecom), Shopify (POS & Ecom), Vend, Magento, and Woo commerce to create a seamless omnichannel customer experience. Marketing Integrations: Mailchimp, Klaviyo, and Constant Contact. Kangaroo is available worldwide in English, French, Dutch, Spanish, and Portuguese. Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you! Loyalty Program Success Get Started in 3 Easy Steps: Step 1 - Planning Our customer success team will help you to define your objectives, priorities, and expectations for your loyalty program. Step 2 - Implementation A customer success manager will guide you through the onboarding session. You will learn how to calibrate your loyalty program and use the loyalty marketing tools. Step 3 - Optimization Once your program has been launched, your program will be periodically reviewed to provide valuable insights and strategies to optimize performance. Loyalty Features Increase Average Order Values (AOV), Boost share of wallet spend (SOW), promote spend frequency, and more! Rewards per dollar spent Point Multiplier À la Carte Rewards Spend Bracket Rewards Tiered Rewards Foot Traffic Booster Referral Bonus Product Based Rewards Frequent Buyer Rewards Scheduled / Time Based Rewards Customer Retention Features Engage customers with personalized communications based on their consumer profile, purchase history, brand preferences, spending behavior, campaign activation and more! Automated Targeted Marketing Email, SMS, and/or Push Notifications Drip Campaigns Integrated Promotional Engine Social Sharing Rewards Gamification Tiered Rewards (Experiential) Campaign Segmentation Campaign Revenue Tracking Customer Acquisition Grow your business and acquire new customers with our easy-to-use tools. Referral Module Raffle Module Partner Rewards Digital Gift Card Social Media Referral Rewards Expand the Customer Experience: Custom Branded App! Showcase your brand and expand the customer experience with your own unique custom branded app. The custom branded app provides a controlled environment for your customers to interact with your brand and loyalty program. Branded APP Customers Can View and Redeem Offers Participate in Contests View New Products Receive Push Notifications Update Profile and more! Robust Reporting Kangaroo Rewards provides in-depth reporting and automated reports. Data Trends New Program Participants Points Redeemed Program & Campaign ROI Offer Uptake Track AOV Trends Customer Spend Liability Report and more! Connectivity Kangaroo Rewards provides an open API so you can plug it into other systems such as CRM, Accounting, HR, etc ... ) Customer Support Kangaroo Rewards provides a top-tier customer, marketing and reporting support to meet your companies needs. At Kangaroo, customer loyalty is more than just a program, it’s our business model. Book a demo and see how easy it is to start your own loyalty program today!