I like how easy it is to use, especially for non-IT people in our organization who are new to online services/tools such as this one. It's not always accurate or up-to date so you have to be careful using some things that may seem simple but aren't actually correct (e.g., dates). For example, when we were working with someone recently they had an old version which was different from what everyone else used. This caused problems because all my documents said "today" while theirs showedโฆ