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LabConnect Review

4

Β·

Very good

Revainrating 5 out of 5Β Β 
RatingΒ 
4.8
Other Services, Health Services

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Description of LabConnect

LabConnect is the preeminent provider of central laboratory support services for logistically and analytically complex studies.

Reviews

Global ratings 4
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  • 4
    1
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Type of review

Revainrating 5 out of 5

Great Software/Accounting System for Testing and Engineering Firm

I like that it has all my software, testing equipment needed to run tests from one place which makes things so much easier! There are times when you have issues with your account or billing information but they get back in contact quickly once notified about any problems within 24 hours at most timeframes we've experienced this problem was resolved very fast as well!! It's great having everything under 1 roof instead going through different places throughout our organization if something needs…

Pros
  • It's very intuitive and easy to manage our labs information throughout our organization
Cons
  • There are disadvantages

Revainrating 4 out of 5

Great technology and assistance if any problems arise

I like that they are able to access my lab information from anywhere, anytime! They have been very helpful in providing me with great customer service when needed as well has being quick at responding back once given an issue or question about their software/systems (which can be hard sometimes!). The only thing i dislike right now would probably just because its not something we've had issues before but maybe it's different this time around? We're trying out new things so there hasn't really…

Pros
  • I also like that they have a great customer service team to help with any issues we may come across
Cons
  • I dislike that I don't get a notification when my system is down

Revainrating 5 out of 5

Review of i2b Web Integrated Solution

I liked that it allowed me to run many different tests all at once, so if one test failed I could immediately see which ones caused it. It was easy to use but sometimes there were errors with uploading or logging into the program causing some delays in testing. The system also did not always have access to certain tests like my blood chemistry test results. If you are looking for something quick and accurate this will work well however do your research as other systems may be more cost…

Pros
  • Also has automatic email reminders when due dates get close! Easy setups & maintenance process too..Great tech help line available 24 hours per day 7 days week!!! Customer support is very
Cons
  • None

Revainrating 5 out of 5

Great experience dealing wth laboratory connect

We have been working with labconnect for over 5 years. They have been a great partner with our organization. They are able to understand our needs and find the best solution for us. They have been able to take on the challenges of our large number of samples. It is difficult to find people who have the knowledge and can work with a large lab. They have the right people to work with us. We have been using them for almost 5 years, they really do a great job. The best part about Labconnect was…