I like that it has all my software, testing equipment needed to run tests from one place which makes things so much easier! There are times when you have issues with your account or billing information but they get back in contact quickly once notified about any problems within 24 hours at most timeframes we've experienced this problem was resolved very fast as well!! It's great having everything under 1 roof instead going through different places throughout our organization if something needs doing such us sending out an invoice etc.