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LiveOps Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Contact Center Software

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Description of LiveOps

Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales.

Reviews

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Type of review

Revainrating 4 out of 5

Great platform and easy way of ticket creation

I love that you can use it from your phone or computer, no matter where in the world! You also have access to chat with people if they are unavailable using their smartphone application. Nothing really is bad about this program but sometimes there will be minor delays when typing up tickets (or any type). Sometimes things get confused as well so make sure everything has been typed correctly before submitting. We solve our ticketing issues quickly which helps us keep costs down while still…

Pros
  • I also like that you can chat with people who aren't available
Cons
  • Sometimes the typing is a bit slow and sometimes you'll get a bit confused