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Lookingpoint Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Managed IT Services

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Description of Lookingpoint

LookingPoint is a solution provider, specializing in advanced IT infrastructure, such as professional services, managed services, project management, and hardware procurement.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Looking Point Cloud Solution: Cloud Computing

The best part about looking point was their customer service representatives are very friendly with us. Their support team were always there to help when we needed it most! I personally don't like that they only have one location which doesn’t give you much flexibility if your needs change or expand later down the road. They also do not do any marketing for themselves so i would suggest reaching out directly through LinkedIn because of how busy people get during work hours (especially around…

Pros
  • Great Customer Service
  • Friendly staff
  • Very knowledgeable in many different areas including networking, security & storage systems.
  • Able provide excellent services beyond just simple network connectivity
Cons
  • Some difficulties

The team at looking point are very knowledgeable with their products which gives me confidence that I can trust them to provide solutions for my business needs! It would be great if they could extend more support options beyond just phone calls or emails but it's not an issue we have experienced yet so far everything has been good from our side of things! We use Look Point primarily because its easy to integrate into Salesforce CRM systems - allowing us real-time visibility across multiple…

Pros
  • Very user friendly
  • Good customisation available (for example, adding in extra fields)
  • Allows you access key data as well e g customer surveys & feedback.
  • Easy integration via API between other applications eg sales force / SFDC
Cons
  • Some difficulties