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Lovingly Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Vertical Industry, Florist

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Description of Lovingly

Lovingly provides sales, marketing, and design systems for florists.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

Lovely Flower Shop for Free With Excellent Customer Service

The best part of lovingly is that it allows me to use my own designs which I have created with Photoshop or Illustrator without having to pay anyone else! It's very easy too create your custom flower bouquets using their templates but you can also upload any image from Google Drive as well if needed (you may need an account). There are some features such as "Create" button not working properly when uploading images so be sure to test them out before submitting anything important like invoices…

Pros
  • You're able for free design beautiful floral arrangements
  • Has lots tools including flowers, colors..etc.
  • Good choice selection options available
  • Great customer support through emails/phone call / live chat feature during office hours only though.not 24 7 availability unlike most ecommerce sites online today)
  • Upload photos straight into canvas instead requiring manual drawing step first then importing photo manually,
  • Can easily make change requests whenever necessary by editing directly within
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

The most incredible customer service & attention

In my experience with lovingly I've found them to be extremely reliable, knowledgeable, easy going people who truly care about your business! Not only do they have all of the floral products you need but also an amazing selection of gifts, home decor items and much more!! There isn't anything that is not catered towards their customers' needs or wants. They are very flexible in providing what ever we may ask for. If there's something else out there that can help us please let me know because…

Pros
  • I would say the best part about our experience with lovingly is the quality of their products, customer service, and how easy they are to work with

Revainrating 5 out of 5

Very user friendly - great customer support!!

I love that they have an easy way to add products into their database as well having great customer support! It is very difficult at times adding new items but not sure if it's because of my lack in skill or just how much work this program has done before me -.-I would say both!! Also sometimes you can't find what exactly something costs like "how many roses" when all other details are filled out correctly-this makes creating orders more time consuming than needed (which we dislike). The best…

Pros
  • Easy design options/templates & layoutsEasy layout creationAbility To Add Custom DesignsCustomizable colorsEase Of UseGreat Customer SupportFast shippingSaves TimeReduce StressTime Saving And MoneyWide rangeOf ProductsAnd ServicesGood Value For Your moneyExcellent Service Excellent ExperienceVery ProfessionalCustomer serviceIs Always Available
Cons
  • So-so

Revainrating 4 out of 5

Lovingly is Amazing and makes our customers and our staff so happy!

I like that the Lovingly team is always there to help and the platform is so easy to use and navigate. As a florist with a very small staff, Lovingly has been the best tool for me to use to connect with my customers and provide them with the best service. The customer service has been amazing and I don't have to worry about a thing. I don't have to worry about the platform being too complicated. Lovingly has made our lives easier! I would highly recommend Lovingly to other florists. I don't…

Pros
  • Easy website interface
  • Customer support available at anytime throughout day.
  • Ease in scheduling orders online via mobile or computer browser
  • Ability share photos/videos from phone camera straight onto order page without uploading separately (as seen above)
Cons
  • Ordering issues sometimes we get multiple copies when an ordered item was meant only be one copy
  • Cost per unit pricing can vary depending upon what kind product you are ordering