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Marbrasse Review

4

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Poor

Revainrating 2.5 out of 5  
Rating 
2.5
Office Equipment, Business and Industrial

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Description of Marbrasse

To keep your workspace effective and organized, Marbrasse is a one-stop online store that provides a variety of office supplies, school supplies, desk accessories, and workspace organizers. We want consumers to have no trouble finding what they require for their workspace, from essentials like paper and pencils to more specialist equipment like letter trays and stacking supports. Our team is committed to offering top-notch customer service and making sure that every order is handled and delivered in a timely manner. Explore our collection right now to see what makes Marbrasse unique!

Reviews

Global ratings 4
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  • 4
    2
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Type of review

I have been a dedicated patron of Marbrasse for many years, but I must say that I am deeply disheartened by the company's current state of affairs. Despite the potential superiority of their goods, we have repeatedly experienced subpar customer service and slow order processing. In terms of openness and honesty, Marbrasse lags behind the competition. Several times I've had to contact customer support to find out where my order is in the queue because I wasn't given any information. The team's…

Pros
  • Website that is easy to use.
Cons
  • a lack of openness and transparency regarding the condition of the order

Revainrating 4 out of 5

The Trustworthy and Customer-Focused Online Store, Marbrasse

I've only just started shopping at Marbrasse online, but so far I'm very pleased with both the service and the quality of the items. In every aspect of my experience with Marbrasse, from the accessibility of their website to the promptness of their shipping and the quality of their customer support, I have been blown away. The dedication to customer satisfaction offered by Marbrasse's online shop stands out among similar offerings. From the time I placed my order, I was kept up-to-date on its…

Pros
  • Outstanding assistance to one's clients
Cons
  • Exorbitant costs when compared to those of the competition.

Revainrating 1 out of 5

Marbrasse Online Store's Customer Service is disappointing

I was eager to check out Marbrasse's online store because I frequently buy online and because they advertise excellent customer service and quick order processing. However, I'm very disappointed after my most recent encounter. First of all, the delivery of my purchase took longer than expected, and the store made no attempt to notify me of the delay. Multiple times I had to contact their customer service department, and each time I did, I received unhelpful and dismissive answers. Even worse…

Pros
  • Products of a superior quality
Cons
  • Unreasonably slow delivery dates

I recently had the pleasure of shopping at Marbrasse's online store, and I have to admit that I was very pleased with how quickly and efficiently my order was processed. I got regular updates on the status of my shipment starting from the time I placed my order, and it arrived early than I had anticipated. Marbrasse's commitment to ensuring customer happiness sets them apart from their rivals. Their customer service representatives were helpful, pleasant, and went above and beyond to address my

Pros
  • Processing of orders that is both quick and thorough
Cons
  • Communication inconsistencies on the part of the customer support team