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Marco, Inc. Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Marco, Inc.

Marco provides technology solutions to help your business work smarter, dream bigger and take technology further.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Product - keeps employees organized, quick response time

We are able to manage our customer's insurance claims from one platform which has helped us streamline processes as well as provide better service for customers in need of assistance with their claim. The system is very easy to use but sometimes it can be slow at times when performing tasks such as searching through data or uploading documents. It would also be nice if there were more options available within each module that could allow you to customize what information appears upon login so…

Pros
  • Everything works seamlessly no matter how old/new versions may come out because most updates require minimal steps needed once installed instead requiring re downloading entire program again every time update happens;
Cons
  • Some cons

Revainrating 4 out of 5

Super responsive and excellent customer service

The ability to get our website up-and running in less than 30 days was great! I have no complaints here at all - it's been an amazing experience working with them. They helped us every step of the way - we had questions about what needed to be done for each step along the process. We didn't even think that this could happen so quickly but they were able to do just that. It is very clear how much effort goes into making sure everything runs smoothly during such a short time frame. If you are…

Pros
  • Great Customer Support
  • Upfront Pricing StructureMakes Everything SimpleTo UnderstandIf You Don’t Know HTML5It Helps Out With Any Errors And Has A "Log" System Which Is Very HelpfulWhen Creating New PagesOr When Editing Old Ones
Cons
  • Some Parts Of Program Are Not Easy To ReadAnd Can Be Difficult At Times

Revainrating 5 out of 5

Great way keep track, organize & stay connected

The ability of being able to see what my team is working on in real time with all their details was great! Sometimes when I tried switching over from one project or task that had been completed it would not allow me access until later so having everything at once can be helpful for ease of use as well as staying organized as you complete tasks/projects throughout the day. Also loved how much we could add things like attachments without needing them attached separately which saved us money…

Pros
  • When looking into using this product i knew right away why because its very easy to navigate around.very user friendly interface!!! It makes running your business efficient enough while keeping each person involved updated easily accessible through out every step within