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Medtrans Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Other Services, Health Services

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Description of Medtrans

Provides extremely competitive pricing on our medical transcription services based and the scope of your individual medical transcription needs. Whether you need medical transcription services, medical digital transcription services, online transcription services, medical transcription of radiology reports, medical records, medical consultations, or medical records transcribed into your EMR system, MedTrans can help.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great Customer Service, Professional and Reliable

I like that they are able to do voice recognition for me if my computer is not working properly! Sometimes it takes them awhile when uploading documents so be patient with this process; sometimes there's an issue in their end but other times we just have issues at mine (like internet). If all else fails call customer service-they're always willing/able too work around any obstacle!! They'll get back right away as well. My doctor sends us his notes via email which then gets uploaded onto…

Pros
  • easy access online thru mobile device or desktop browser.
Cons
  • No way yet discovered thus far

Revainrating 5 out of 5

Solid Products + Exceptional Client Service

I like that med trans is very fast to respond when there are any issues with my account! They also have excellent customer service skills which makes me feel confident using their platform each day for work purposes as well as personal use from time-to-time such as filing taxes via TurboTax Online Account Access/Filing Center (TOOAC). Not much at this point since they've been around so long but we do get some support requests occasionally regarding billing questions etc., not too often though…

Pros
  • Fast response times; always ready
  • Great product offerings
  • Excellent Customer Service Skills!!!

Revainrating 5 out of 5

Great customer service and excellent follow ups

I like that they are very thorough in their work product from beginning to end so there is no wasted time when working with them! They have some great tools for scheduling which makes it easy as well because we don't always get along perfectly but this helps us keep track without having 2 different systems going at once -.- It would be nice if someone could look over my notes after i've typed up what's needed before sending back out though since sometimes things do slip through even tho its not

Pros
  • Great customer service
  • Reliable delivery system
  • Easy access/reference materials provided by staff
Cons
  • There are troubles

Revainrating 4 out of 5

Easy-to Use Software For My Clients

I like that it is easy to use for my clients who are not tech savvy at all! The software also has an option where they have their own personal account so if something happens with one client's files then another user doesn't lose access as well which makes things easier when working in different states/countries too!! It would be nice however there could possibly just by more options available within each file (such as adding images) but this may require additional training from support staff…