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Metric Insights Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Analytics, Other Analytics Software

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Description of Metric Insights

Metric Insights provides a Push Intelligence platform that lets you know when your key business metrics change and why.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great Product That Helps Our Business Grow

Dashboard is great at presenting me with all of my metrics in one place, allows easy drill-down to see what I'm looking for, and the ability to set alerts means we're always aware when something changes (which can be good or bad). It's not very intuitive compared to some other tools and could still use more UI/UX improvements. A powerful tool if used properly; especially as it relates to sales. We get a clear picture of our leads pipeline that has historically been difficult to interpret…

Pros
  • Ability make customizations where necessary which makes reporting easier than most software solutions available today.The dashboard view gives you quick insight into key information needed quickly , such data points are essential during busy times like call center hours.
  • Easy uploads from CSV files so tracking simple!
Cons
  • Somewhat complicated installation process but well

Revainrating 5 out of 5

Very useful analytics & metrics reporting platform

The ability for metric managers to receive a push notification when a metric changes. The ability to quickly filter historical data and make quick decisions based on the metric change. The ability to see the impact of a change to a metric and the opportunity to understand it. Push Intelligence has allowed us to quickly respond to any business need in order to reduce service time and enhance customer experience. As I've said, the ability to see metric changes and impact right away, has helped…

Pros
  • You can do things suchas add slack integration and get notifications straight through chat room insteadof havingto searchfor old emails fromslacksentencesyou missed outonfrom last week..it was pretty handy that way :)
Cons
  • Zero