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Mirum Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Professional Services, Creative Services

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Description of Mirum

Mirum is a global digital agency that creates experiences that people want and businesses need.

Reviews

Global ratings 4
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Awesome web chat solution for customer experience!

I like how easy it was to use for our team, which included remote employees in different time zones! There were some bugs here or there but they quickly resolved them with ease (which always helps!). We're solving problems of online customer experience by building out an amazing UI/UX solution across multiple platforms including mobile apps, websites, kiosks etc., where customers can get their questions answered from any location at anytime - without having wait times as compared when visiting…

Pros
  • Easy interface
  • Very intuitive product that is simple enough even non tech savvy people could easily understand.
  • Amazing documentation available along side video tutorials so anyone new gets plenty help learning about this tool very soon once onboarded :)
  • It provides good ROI over alternative options
Cons
  • Some problems

Revainrating 4 out of 5

Great integration partner & reliable service

We have been using mirum for several years now, they are always up to date with our needs as a business and we're very happy working with them! They make it easy to integrate new software or hardware into your systems without needing too much technical knowledge. Sometimes their support team can be slow in responding but overall I think this has more to do with internal processes than anything else - which isn't really an issue here since everything runs smoothly (and fast). Overall good…

Pros
  • Very proactive customer service when needed..They respond quickly.Great work ethic by all employees at MIRUM INC..Very reliable...Integration across platforms / OS's
Cons
  • Some times there response time could use improvement.
  • Not enough staffing levels

Revainrating 5 out of 5

Fantastic Platform For ECommerce Builders

The team at miruem are very professional, knowledgeable & dedicated to their work in every way possible - they make you feel like your business partner rather than just another client! They're not afraid of taking risks or trying new things which has helped us grow our website's reach exponentially over recent months (as well as increasing revenue). I've no complaints about working with them but would love more time for training purposes so we can build even stronger relationships together…

Pros
  • Very responsive service throughout process.
  • Excellent feedback loop through all processes that occur within product development cycle; excellent insight into customer needs along entire journey

Revainrating 5 out of 5

Great Agency To Work With, Always Available And Very Professional

Mirum has been a great partner to work with. They are very responsive and always willing to work with us to meet our needs. They are very professional and have a great team. I have not found anything that I dislike. I would highly recommend Mirum to anyone looking for a digital agency to help them with their marketing needs. They are a great team to work with and always willing to go the extra mile to help you meet your goals. We needed help with our SEO and social media marketing. They helped…

Pros
  • The staff is friendly, knowledgeable , helpful all around amazing people! And they do whatever it takes within reasonto keep clients satisfied or improve services as necessary.They listen well too which makes communication easy when discussing projects together.I feel like my own personal agent at times in some cases lol ! That's how much i appreciate everything about working there!! It truly feels good
Cons
  • I don't really have any dislikes about this, everything is just fine