The customer service is very friendly, fast at responding with any questions I have asked them about their product or services! They also offer many different payment options which can be helpful when making payments online. It's easy to use as well since it has an interface similar to PayPal so you don't need knowledge of coding languages etc., just like using Paypal itself!! Nothing really bad yet but maybe if they add more features down the road then there could possibly be some downsidesβ¦