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Muster Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Political

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Description of Muster

Muster's advocacy platform gives you the tools to quickly and effectively engage your advocates at the local, state and federal levels of government as well as with custom targets. Build email, Twitter, click-to-call campaigns, and more — all of which are backed with analytics. Embed Muster action widgets on your website, inform your advocates about legislative updates through email newsletters, and grow your supporter base.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very user friendly and accessible platform to manage MNs

I like that it allows me access from anywhere in our organization because we have so many locations! It is easy for my team members who work remotely or offsite - they can easily log into their account when needed without having desktop software installed locally (which would require additional costs). There could be some improvements around usability/accessibility within mobile apps since there may not always allow full functionality depending upon device capabilities; however this has been…

Pros
  • Access to all nodes with one click great UI, helpful support staff available if problems arise..and quick turnaround times too!!! Everything works smoothly which makes life easier at least :) They're really responsive about things being fixed ASAP instead waiting weeks until resolving issues after multiple calls are made back& forth.very much appreciated ! Also very user friendly compared other solutions offering DPoS services currently
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Excellent tool - especially at personalizing messages

I like that it can be personalized for each member in our organization. It is very easy to set up an account, create templates and have them automatically sent out daily or weekly via email (depending upon the settings selected). The reporting functionality allows us to see what actions were taken by members who used their accounts. This helps me determine if there needs to be changes made to make things run smoother. As far as my experience goes so far, everything has been great! They do not…

Pros
  • It is very easy to set up an account, create templates and have them automatically sent out daily or weekly via email (depending upon the settings selected)
Cons
  • Some difficulties

Revainrating 4 out of 5

Easy Platform for sending email updates

The Muster platform is very easy to use and has a lot of useful features. The dashboard and the platform is so easy to use that anyone can easily figure out how to use it. The support team is also super helpful. I had to switch jobs and I was worried about how the platform would be able to follow me. They were extremely helpful, and helped me figure out how to make the transition seamless. I am not able to give a specific review on how it is not working as well as I'd like. I am currently using

Pros
  • Easy interface
  • Very user friendly
  • Great customer service.
  • Ease in tracking contacts through their journey from sign up all along until conversion (signup or first payment)
  • Integrates seamlessly into Salesforce for email delivery; great integration!
Cons
  • Not much customization available without additional cost