The Muster platform is very easy to use and has a lot of useful features. The dashboard and the platform is so easy to use that anyone can easily figure out how to use it. The support team is also super helpful. I had to switch jobs and I was worried about how the platform would be able to follow me. They were extremely helpful, and helped me figure out how to make the transition seamless. I am not able to give a specific review on how it is not working as well as I'd like. I am currently using Muster to send emails to my members of Congress. It is very easy to use and it is super easy to send emails. I have not had any problems with the emails I send. I am able to send out emails to our members of Congress and they receive them.