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Native Innovation Inc Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Managed IT Services

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Description of Native Innovation Inc

Manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your day to day operations. Give you the peace of mind you deserve with your organization today with NII's managed services.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Customer Service & Support

The customer service is first rate, I highly recommend them! It is amazing how fast they are to respond and how helpful they are in solving any problems that may arise. There have been very few issues, but when there has been an issue, they have been responsive and quick to solve it. We needed help with our email server migration from Exchange to Office 365 and their team was able to work with us to migrate over all of our clients' emails without any downtime or major issues (which for us was a

Pros
  • Very reliable staff which makes customers feel comfortable working closely together.
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Exceptional Customer Service / Tech Support

They are friendly, prompt, professional, knowledgeable, helpful! We have been working with them since 2009 and they do great work every time we need help or assistance. No one else does it like this team at Native. The only thing I would say is that sometimes our files get messed up when transferring from other companies but not because of their fault. It happens more often than not but not always. So far they've been very responsive about fixing those issues and getting us back in business…

Pros
  • Client success teams can come together during your onboarding process so you receive proper training/education along side best practice recommendations within each area (ecommerce /CRM) all while being able track conversions & progress remotely via web portal all done thru mobile device
Cons
  • Some cons