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Nixxis Contact Suite Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Nixxis Contact Suite

Nixxis is the leading European publisher of Nixxis Contact Suite, a world class « all-in-one » Contact Centre software solution. Enjoyed by more than 100.000 daily users worldwide, we ensure the ultimate customer experience to millions of clients. Thanks to our partnership with a large network of representative, come and join the exclusive club of more than 1000 companies benefiting from the most exquisite, responsive and down-to-earth Professional Services.

Reviews

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Type of review

Revainrating 5 out of 5

Easy to use and navigate even with little experience

It's very easy for customers who are using it as well! The interface looks great & I also like that you can customize everything in terms or colors etc.. There isn't much about this program which i dislike but there really wasn’t anything either when first starting out so no complaints at least not yet!! This has been an amazing tool since day 1 because its helped us keep track what calls were being made/received throughout each shift while keeping records organized within minutes after making

Pros
  • Very user friendly, simple to use application is quick&easy with minimal steps from start until end result(s) all done without many problems along th way..all good things!!! A little less time consuming than other tools we used before such software applications..a plus if thats true then more should adopt these methods...its hard enough getting people onboard just do their
Cons
  • Some difficulties