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Nubitel CX Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Nubitel CX

Nubitel is a Cloud Customer Engagement Solution brought to you by Microtel Technology. With more than 19 years of implementing end-to-end Customer Interaction Solutions, Microtel is proud to introduce Nubitel that caters to your business communication needs to engage with your customers. We provide Unified Communications, Omnichannel Customer Engagement Platform (single interface for customer interactions from voice, video, email, IM, social media and social chat apps), AI-powered Chatbots, CRM, Workforce Optimization, Gamifications and other modules.

Reviews

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Type of review

Revainrating 5 out of 5

Easy To Use And Free Tool: Nubitel CX

It is very interactive, easy to use and has all the required features. The best part is the availability of all the required features at one place. The customer support is very responsive and helpful. The interface is easy to view and navigate. There is a bit of delay while working with the application. It is a good application for any company that is looking to provide a wide range of features and services to their customers and for a cheap price. We are solving the problems of our customers…

Pros
  • Easy navigation
  • Interacting directly through email.
  • Availability in multiple languages (English/Spanish)
  • Free version available
  • No need internet connection when using app or website; can be used offline as well