I like that this is an add-on to our current CRM system allowing us access from any device, anytime of day! The UI could be improved by having more functionality in one place (ie., it's difficult at times finding specific information).
Also would love if we had some additional reporting options available without paying per user/per month - but they do offer other levels which may fit your needs just as well or better than what you have now with limited resources? It works great so far thoughβ¦