Header banner
Revain logoHome Page
operadds logo

OperaDDS Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

View on AmazonView on ЯM

Description of OperaDDS

OperaDDS helps you fill your schedule with recall reminders, build trust with direct 2-way texting/Email Campaigns, go paperless with HIPAA compliant digital forms that allow easy patient intake and cut down on wasted time with traditional forms.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

OperaDDS - Great Service, But Expensive

The ability to send text and email messages to patients and caregivers is incredibly helpful. The ability to track and monitor patient visits is very useful. The ability to send text and email reminders for upcoming appointments is useful. I dislike that the app isn't compatible with my phone. I wish it was a native app so I could access it on my phone without needing to use my computer. I also dislike the fact that I have to pay for the service. I highly recommend OperaDDS. The ability to send

Pros
  • What's great about this program, other than its ease of use (email alerts),is how well you can customize your notification times/recipients depending upon urgency or frequency requirements within our practice! Very user friendly too!! It works seamlessly when sending notifications via desktop; no issues at all there..I've used many apps from different vendors over time but
Cons
  • It is hard to say

Revainrating 5 out of 5

User Friendly Software - Great Customer Service

Everything was great! The support team was very helpful and answered any questions I had quickly. The software is user friendly and we were able to get our data in and out of the system in no time at all. We had some challenges getting the DDS (Digital Distribution System) up and running but they were responsive and helpful. I wish we could have used it sooner. It would have made things much easier for us. This has been a huge help for us. Data can now be sent electronically from one provider…

Pros
  • Reliable
  • Easy To Use
  • Good Helpdesk Service/Support Team And Support Community Members, Very Friendly Customer Services Representatives
Cons
  • Good but not great

Revainrating 5 out of 5

Easy and Convenient way/methodology

The most helpful feature is being able to send an email or text directly from our mobile device as well using their app so it's very convenient for us! It was not something we had used in past but now have realized how beneficial this can be when scheduling appointments etc., I am sure everyone will love having access via phone too which makes life easier if they are away at work during normal business hours!! Being unable to use all of its features due to lack resources within my organization…

Pros
  • Very easy platform
  • Allows you control over your messaging needs without limitations.
  • Great customer service support team that provides great assistance with questions/issues
Cons
  • Will fit

Revainrating 4 out of 5

Easy setup & high quality deliverables

We are able to set up our own campaigns by using all of their templates which work well for us as we use it to send out mass emails. The interface is not user friendly at first but once you get used to it it is very efficient. It would be great if there was an add campaign feature similar to whatsapp or email. I like how easy it is for me to create my own list within the platform and then also export those lists to other tools as needed. I am building email lists with Opera DDS for several…

Pros
  • I like how easy it is to create and export lists and campaigns
Cons
  • I also would like a feature to add campaigns similar to whatsapp or email