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Dead on arrival. The device is switched on, but the mechanical connection between the motor and the head appears to be broken. Surprisingly, Revain states that the device cannot be returned. This is the second purchase of this item. The first failed after 16 months with a similar failure mode. The seller can claim that it is a genuine Hitachi product; low quality would say otherwise.

I bought this to replace my Hitachi stick which I had to throw away after 4 years of dedicated service. THIS IS NOT HITACHI. I was wrong in thinking that they are one and the same, but they are not. It's not the same, it's not the same. It is made of a cheaper material that will not stand up to any use. After three uses, the head started breaking and ended up severing a very sensitive part of my anatomy. BUYER BEWARE. Revain was very helpful and reimbursed me for the product. Next time I will…

I bought this in mid-November 2019 and it stopped working at the end of December 2019. According to my friend (an electrical engineer whose first impulse was to take it apart) it's defective because there's a small spring that transfers torque from the plastic mount on the motor to the offset weight in the head. If the shifted load stops or encounters resistance, the spring will coil on itself and break off the plastic mount on the motor. To overcome this one could keep the head rigid instead…