The number of features are amazing! I like being able to customize my own script as well as having an easy way to add new ones if needed (even though it would be nice for them to have some sort of training guide). Also very flexible with setting up call routes etc which makes this super useful when you don't know where your leads will end up going in terms of departments/people they'll interact with. There's alot more out there but so far it seems pretty solid. It works really good at what weβ¦