Header banner
Revain logoHome Page
outsource shipping and order fulfillment logo

Outsource Shipping and Order Fulfillment Review

4

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Third-Party Logistics

View on AmazonView on ЯM

Description of Outsource Shipping and Order Fulfillment

Rakuten Super Logistics (RSL) is the leader in eCommerce order fulfillment services and freight brokerage. RSL offers national fulfillment services and a network of 15 US fulfillment centers located in Anaheim (CA), Atlanta (GA), Austin (TX), Chicago (IL), Denver (CO), Houston (TX), Las Vegas (NV), Miami (FL), Olean (NY), Reno (NV), Salt Lake City (UT), and Scranton (PA). Their state-of-the-art technology allows for integration with popular shopping cart platforms and online marketplaces including Amazon, Big Commerce, Channel Advisor, eBay, Magento, ShipStation, Shopify, Volusion, Walmart Marketplace, and WooCommerce.

Reviews

Global ratings 4
  • 5
    4
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Outsource Shipping & Order Fulfillment has been a great shipping solution for our website

The customer service has been top notch. It's easy to use. They have the best software out there for shipping rates. I had a problem last week and they were able to resolve it right away. No complaints at all. The only thing that I've noticed that I don't like about this program is their lack of a mobile app. This makes me wish that they would make one so that we could actually see what is being shipped from our website. We are using Outsource Shipping & Order Fulfillment to fulfill orders for…

Pros
  • Customer Service reps always get back quickly via phone call/email whenever needed during any issues arising while working within an eCommerce platform whether its Shopifyor Bigcommerce platforms etc.
Cons
  • Some little things

Revainrating 5 out of 5

Everything All In One Place For My Online Shop

I like that everything can be done via one website so there's no need to go back & forth between different websites or emails - it makes my life easier as an owner! It also has many other features such shipping rates calculators which helps me determine if certain products are worth their cost compared at what they currently sell per unit/pound etc.. The only thing i don't really have much use out off yet but am hoping will come up soon would maybe help when sending invoices through paypal…

Pros
  • Easy access for anyone who needs assistance with anything
  • No hassle in terms time consuming paperwork required, instead simply click here
  • Very user friendly interface easy enough even newbies understand quickly.
  • Allows customers (customers) make payments directly into account rather than going thru 3rd party payment processors making process faster + less fees involved plus quicker transactions
Cons
  • It is hard to say

Revainrating 5 out of 5

Very Professional Agency That Delivers Quality Products

The system has been very helpful to our business! I have never had any problems or concerns while using this program as an outsourcer/fulfillmer agent working from home during COVID19 quarantine period until now. It would be great if we could get some more options like adding products that are not included currently!! But so far everything seems good about it!! Definitely recommend purchasing their service especially because you can work at your own pace without worrying too much since they…

Pros
  • Fast turnaround
  • Professional communication before every shipment is sent out via email along wth tracking information upon delivery.
  • Great rates compared against other venders such Amazon Fedex etc
  • Very flexible in changing schedules whenever needed (not limited hours)
  • Easy way send shipments directly into customer's homes instead receiving items back & forth between us
Cons
  • There are troubles

Revainrating 5 out of 5

Great Platform with Room for Improvement

The platform has been great so far! It's easy to use and navigate through different orders that we have at any given time. I love how they send you an email when your shipment leaves the warehouse or arrives into another location. We've also found it helpful to be able to track our shipments realtime as well. There are some features that aren't quite as intuitive but this will definitely get better over time. So far everything seems pretty good though. If there were more shipping options…

Pros
  • Intuitive interface with clear navigation paths
  • Great customer service support is outstanding for anything i want help in doing.
  • Ability To customize reports, views etc.and export them easily if needed
Cons
  • Not the best