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PartnerHero Review

4

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.5
HR, Other HR Software

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Description of PartnerHero

YOU NEED AMAZING PEOPLE TO BUILD, GROW, AND SUPPORT YOUR BUSINESS. THATS WHERE WE COME IN.

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Amazing Customer Service and Exceptional Results

The team is very responsive to any issues that we have with our website or app! They are always willing help us solve problems as they come up without hesitation!! I've never had an issue where my questions weren't answered in less than 10 minutes if not sooner. My favorite part of working wit h them has been their support for each other during work hours (and after). As far as being able to get your project done quickly - well it's hard when you're dealing w/ someone who isnโ€™t just doing what

Pros
  • And most importantly how helpful everyone at PHiS staffs can really assist anyone through anything.They truly want nothing more then making clients satisfied 100%..I am extremely impressed by this group
Cons
  • Nothing here

Revainrating 5 out of 5

Great resource for HR / marketing automation tool

We were able to build out our customer success team quickly with great people in key roles who we could trust because of their experience at other companies like Salesforce or Hubspot! I wish there was more transparency around compensation for employees hired from outside as well - this is something that's been an issue elsewhere but it would be nice if they addressed those issues here too (as opposed). It took us about 2 weeks longer than expected due mostly just getting up-to speed w/theโ€ฆ

Pros
  • Great support staff
  • Good product roadmap
  • Solid onboarding process, including live training sessions; no need anymore
Cons
  • Nothing

Revainrating 4 out of 5

Great Platform which enables excellent customer service

The platform allows me to stay in contact with my clients and provide them with the support they need. The dashboard is easy to navigate and the support team is always there to help. The integration of the platform with the Salesforce CRM is a huge plus. I wish the platform provided more in-depth reporting. I would like to be able to see the data in a more intuitive way. PartnerHero is a great partner to have in the business. The platform is easy to use and the support team is always there toโ€ฆ

Pros
  • User interface looks professional.
  • Integrations are seamless works well within SFDC environment
Cons
  • Report section could benefit from additional customization

Revainrating 4 out of 5

Great platform when paired up together

The best part is that we can use our data to automate many of the tasks in our sales funnel. It's also easy for us to track any leads or contacts from various sources across the web. Their customer service has been great as well! They do have some bugs here and there but nothing too serious. I feel like they are working hard towards improving their product so this will get better over time. We've used them for lead generation mainly with Facebook ads, however it was not successful at generating