It is easy for patients that are not familiar with electronic billing systems, because it has an excellent user interface (UI) which makes things very intuitive! I have been working in this field since 1997 so there's nothing new here but they do keep making improvements as time goes by - sometimes you need some help figuring out how something works when using their system initially; however once figured everything becomes much easier & faster overall!! There isn't anything we dislike aboutβ¦