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Peek PRO Tour Operator Software Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Travel Arrangement

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Description of Peek PRO Tour Operator Software

Peek Pro is an online reservation system that empowers activity operators to increase their revenue, save tons of time, and provide the absolute service for their customers.

Reviews

Global ratings 2
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Great for property managers and owners alike

When you have multiple properties under one roof its really difficult managing them all manually especially in busy seasons or when your not there yourself! This software helps me manage everything from reservations through payments so I can concentrate more on my guests needs rather than having to keep track myself which saves alot of work! It does take some getting used too but once it's set up properly nothing much else to say other then maybe try another product before making this decision…

Pros
  • Very easy for staff members who need access
  • Ease Of Use
  • Great customer service support team (very helpful)
  • Easy To use interface very user friendly.
  • Allows different users logins depending what areas/departments etc that is needed, eg booking agents versus front office managers
Cons
  • It is hard to say

Revainrating 5 out of 5

Best online CRM for small business owners who need help and guidance

The customer support team at Peak are brilliant with answering any question I have about using this software! They also always respond very quickly when there's something wrong in our account but they never overcharge me no matter how many times we've had issues or questions together (which isn't often). We use it as part of booking sites like Booking Buddy which has made managing all aspects much easier than having them manually inputting every single detail into Excel spreadsheets etc…

Pros
  • Easy for staff within travel business easy quick way round bookings.
  • Very user friendly interface compared other companies that i'm aware off, seems far more intuitive & less time consuming!! Also love being able download tickets direct onto my phone rather doing manual entry through website instead.great service!!!:) Con:
  • Nothing really..just wish peak were slightly cheaper
Cons
  • It is hard to say