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Pinpointe On-Demand Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Email Deliverability

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Description of Pinpointe On-Demand

Pinpointe is an email marketing vendor, headquartered in Silicon Valley CA. Pinpointe’s multi-level structured Email Marketing is designed for businesses and agencies sending high email volumes. Pinpointe is a collaborative platform where marketing teams can create, develop, send and track successful email marketing campaigns at scale. Whether you’re managing a single team or hundreds of teams, partners or agency customers, Pinpointe’s multi-level account structure aligns with your business operations. Pinpointe’s multi-team structure, collaborative features, easy to navigate user interface and concierge support make your teams more efficient, so you have more time to focus on taking your email program further. Top Verticals / Applications Served: - Publishers / e-media - Universities - Franchises - Partner Networks / Channel Partner Programs - Multi-office / multi-division companies - Salesforce Marketing Cloud Users (Non retail/branded) - Marketing Agencies

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Not user friendly and frustrating in regards communication

I like that it's easy to use once you get used to how things work! It can be difficult at times figuring out what features are available or where they're located within your account dashboard if there isn't much visual help for new users (or even experienced ones). When something goes wrong with my emails going through - whether because of technical errors from our end as well as theirs OR their servers being down/slow etc., we've never been able to resolve this issue without contacting…

Pros
  • Easy set up
  • Support is great in terms responding promptly & professionally whenever contacted regarding email setup questions.
  • The platform works very fast compared w other platforms which makes sending high volumes more manageable due do its quick speeds

Revainrating 5 out of 5

Easy Platform That Gets The Job Done

I really like how easy it is to create newsletters. You can quickly build out your content and send them right away without having to go through any sort of approval process with anyone at the client's end. Sending multiple emails back to back was also very straight forward. It did take some getting used to but once you figured things out everything went smoothly. There are definitely other services that do this better though! They're not cheap either which makes it harder for clients who want…

Pros
  • Its incredibly simple, great customer service (I had an issue one time where we lost email addresses in testing) AND they provide excellent support when issues arise.They have helped me many times as well during normal usage.
  • Easy interface
  • Lots'a options available suchs
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Great Email Marketing Tool For Small Businesses

I like that it's easy to use for people who are new at this type of software or if you're not tech savvy yourself! It does take some time getting used to how everything works but once figured out its very simple and straight forward with all the features we need available right off the bat and have been able to grow our business since using pinpoigne. The only thing i don't really care too much about as long as things work well together would be maybe easier ways to categorize contacts so your

Pros
  • Also easy to use for people who are new at this type of software or if you're not tech savvy yourself!
Cons
  • Maybe make it easier to categorize contacts/leads into categories for better organization of emails sent out