Header banner
Revain logoHome Page
platform rms logo

Platform RMS Review

3

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Safety

View on AmazonView on ЯM

Description of Platform RMS

Platform RMS is the ultimate high-performance, run-anywhere, records management system designed to enhance your existing agency/case management software, or completely replace it with the next generation standalone solution.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Comprehensive, Well Designed And User Friendly System With Real Time Technology

I love how our new platform integrates seamlessly into Salesforce so that all of my colleagues can see what’s going in every client account we are working for them (even those without CPQ licenses!). Having said this - at present there seems limited integration between accounts / projects within one module which leads me think maybe future releases may address some limitations from current modules? Notifications have been good but would welcome even more detailed alerts! Integrating multiple…

Pros
  • We've had really positive feedback with regards to sales force automation, project management/status update capabilities along side excellent service levels via email notifications throughout process lifecycle completion stages including post close reporting features available directly off dashboard page or export function allowing complete transparency over transactional information flow
Cons
  • None

Revainrating 5 out of 5

Love working with SpiraTeam - They make it simple and hassle free

The ease of use for both clients as well as staff. We are able to upload documents into our System in less than 2 minutes! There's nothing I dislike about this program at all! It has been easy to train my team members on how to navigate through the platform! This product works great when you have a small number of users who need access to their files. If you have more than 5-10 people using the system at once then there will be issues. As long as everyone involved understands that they should…

Pros
  • Great customer support service with excellent response time from reps it really helped me out last year whenever something went wrong or was unresponsive during an update/upgrade etc
Cons
  • So-so

Revainrating 5 out of 5

Love working with SpiraTeam - They make it simple and hassle free

The ease of use for both clients as well as staff. We are able to upload documents into our System in less than 2 minutes! There's nothing I dislike about this program at all! It has been easy to train my team members on how to navigate through the platform! This product works great when you have a small number of users who need access to their files. If you have more than 5-10 people using the system at once then there will be issues. As long as everyone involved understands that they should…

Pros
  • Great customer support service with excellent response time from reps it really helped me out last year whenever something went wrong or was unresponsive during an update/upgrade etc
Cons
  • So-so