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Pomeroy IT Solutions Sales Company, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Pomeroy IT Solutions Sales Company, Inc.

Pomeroy IT Solutions is a full-service computer integration company, providing a comprehensive assortment of professional services from consulting to procurement to configuration to asset management to ensure complete customer satisfaction and corporate sustainability.

Reviews

Global ratings 3
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  • 4
    1
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  • 2
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Type of review

Revainrating 5 out of 5

Very knowledgeable and quick to respond/ solve issues!

I like that they are very knowledgeable about their products in addition as being able solve any problems or questions you may have along with them! They also do not charge an arm & leg for support which i think should be expected when dealing w/ such large companies but it's nice knowing its there if needed!! Nothing really at this time though we're currently working together so nothing specific comes up yet :). We've been using pomsys since our first year here @ UOPB (as well now) however my…

Pros
  • This helps immensely while troubleshooting various computer related issue especially ones regarding networking hardware devices..it can get tedious trying different stuff out until things work properly again :( , However these guys know what works best everytime without fail...very
Cons
  • Minor Issues

Revainrating 4 out of 5

Great customer service and quick turnaround times

The sales staff was very attentive throughout our project implementation process with no surprises or hidden costs that would have been difficult for us as beginners in this field! We found them helpful when it came time implementing new systems/equipment into their office space so they could continue working during construction (we moved offices). They were not able to meet all deadlines set forth by city building codes but worked hard at trying anyway until things lined up perfectly once we…

Pros
  • Great customer service / dedication
  • Fantastic work ethic & quality services delivered.
  • Very responsive quick response times from both email inquiries AND phone calls alike!!(which is pretty rare)
Cons
  • No complaints here whatsoever

Revainrating 5 out of 5

Great staff, great services and top notch customer care

they were very helpful in finding us our first office space! They helped with everything - negotiating lease terms (they are experts), set up service contracts for all equipment we own at their facility as well setup an annual maintenance contract etc., even helping my wife find her old job after she moved back home due lo health reasons so that I could keep working until retirement age without having worry about how long it would take me get hired again when needed later by another employer or

Pros
  • Everything from friendly customer representatives to excellent project managers like Frankie who was able help move fastidiously complete work orders before deadlines while also being kind.etc.very personable group..all around good people!!!!!
Cons
  • Mostly okay, but...