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Primoprint Review

4

·

Very good

Revainrating 4 out of 5  
Rating 
4.2
Marketing, Print Fulfillment

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Description of Primoprint

Primorpint, an online printer, specializes in print, design, technology, and outstanding US-based customer service. Primoprint was founded with one goal, to make the print buying experience better. Primoprint strive to simplify the ordering process for our customers, improve the production work-flow, and provide our team with the tools they need to ensure customer satisfaction. With nine production facilities across the US along with one facility in Canada, Primoprint can cover 90% of the US with 1-2 business day shipping. Primoprint also offers a generous reseller program for printers, designers, and print brokers.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Easy-to Use Software That Makes Printing Easier Than Ever

The customer service is fantastic. I have been a customer for over a year now, and I have never been disappointed. I can't say enough about the customer service. I have had to call several times for things like shipping, but they have always been quick to respond. I have also never received a bill that I did not like. I have been able to print everything I need, and I have never had issues with the printer. I have never had to print anything that wasn't in my printer, and I have printed several

Pros
  • They are always very quick to respond, and they always have a great customer service
Cons
  • It's a great software and I highly recommend it to all my friends

Revainrating 4 out of 5

Great customer service, affordable pricing and great quality

I have always been able solve any issue that would come up during my tenure at primoPrint via their forums or directly through them by way of email (which really helps!). We were so happy when we upgraded from paperless printing because it helped us eliminate some costs as well! The only downside is if you are not familiar enough w/ tech stuff then there's no help available unless someone else comes along who does know what they're doing but maybe isn't around 24x7 like your support person…

Pros
  • We were always able to get the help we needed and needed when we needed it
Cons
  • The only downside is if you are not familiar enough w/ tech stuff then there's no help available unless someone else comes along who does know what they're doing but maybe isn't around 24x7 like your support person might be? Also sometimes emails don’t get received right away after being sent out & will show

Revainrating 4 out of 5

Great online printing services, reasonable pricing

I like that this is quick and easy. The best thing about primoprint is their amazing customer service! They are always willing to help you out. Their prices are really good as well. We have been using them for years now and we have never had any problems. It would be great if there were more options for customization. I wish I could pick my own colors. Sometimes it takes a bit longer than I'd like to get things sent. But everything else has been great! Keep up the great work! Using primoprint…

Pros
  • I love that they can do just about anything
Cons
  • I wish it were a little cheaper

Revainrating 5 out of 5

Easy Platform For Printed Documents

The best thing I like about this printing is that there are all types of options available when it comes down to choosing what product you want printed! There's really nothing bad at first glance; however sometimes some products have more complex designs than others so be sure your sending them over correctly before hand if unsure how much detail needs go into each item being sent out through primoPrinting (like my school logo). Sometimes things get lost during shipping or arrive broken/damaged

Pros
  • Ease of use
  • Ability customize printable templates with ease
  • Customization capabilities make customizing almost limitless
Cons
  • So-so