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Purple Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Commerce, Retail Software

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Description of Purple

Purple helps venues optimize safety, enhance the customer experience, and drive revenue. This is achieved through connecting multiple data sources such as WiFi, sensors, BLE beacons, PoS and CCTV, to our cloud-based platform. From here, businesses get a holistic view of exactly what is happening in their space, enabling them to make informed decisions and drive meaningful action via a number of built-in intelligent space solutions.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very good attendance tracking platform

Easy reporting system for all devices with different color codes so it's easy for my employees to know which device has been used where. The app needs more customization options like having an option that you can have your own custom fields and labels instead using those provided by purple or other companies' apps (elevator buttons etc.). It would also help if there was an inventory feature available too rather than just being able to see how many tickets are left. Having this software…

Pros
  • Great interface
  • Ability report in real time what is going
  • Good support team behind product wise, very helpful fast response times when issues arise.
  • Very intuitive & great customer service from our account representative.
  • Works well across multiple platforms/devices
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Excellent software for managing events

The Purple system is easy to install and use. It's flexible and customizable and allows us to create custom rules for our environment. The customer service has been great! There have been some hiccups with certain browsers but that's to be expected with any new software. We haven't had any issues with the app itself. Our biggest issue so far has been finding people who are familiar with using it. With the system we've created, we can see everything that happens in our venue and can take…

Pros
  • I've also liked the customer service
Cons
  • I also dislike the lack of availability of the customer service