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Qline Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Commerce, Retail Software

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Description of Qline

Qline is a cloud-based queue management system.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great tool & seamless integration into Office365

The ability to have multiple queues for different departments within our business, so that employees can be assigned jobs by department rather than being given an open ticketing list of tasks they need to do in any order. I dislike having my email inbox flooded with notifications regarding tickets or messages from colleagues about their own pending work. With QLine we are able to filter out all internal emails (we don't want them cluttering up your Inbox), but still receive alerts when someone…

Pros
  • Easy way organize workflows
  • Ability store documents easily into folders.
  • Easily accessible throughout devices & platforms via web portal
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great software and fantastic customer experience

I've used qline for almost four years now, since my employer moved to it from our other product called Asana in February 2017. It's been an excellent decision! The organization, reporting, notification tools etc., all functions are incredibly helpful. Our support team does great work, as do many of their customers that have come through over the last few months / years. I don't believe there would be anything I disliked about Qline too much. Sure - there are features with Qline that can…

Pros
  • Great UI
  • Easy navigation across various sections within client accounts.
  • Ease of setup & configuration process which is easy enough even if you haven’t ever set up software like this before
  • Reports provide clarity where needs clarification otherwise unclear areas suchas progress tracking
Cons
  • There are nuances