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Quvu Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Sales, Auto Dialer

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Description of Quvu

Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.

Reviews

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Type of review

Revainrating 5 out of 5

Great softphone app and customer support, especially good technical service

I have been using this software for over 10 years now (since it was first released) - so that's saying something! The product has evolved with time but still remains easy enough use even if you are not used to working in VoIP environments or phone systems at large scale/complexity level like we do here every day :) We've seen some changes recently which were mostly positive ones as far as functionality goes though there may be minor bugs around sometimes when certain things happen during…

Pros
  • Stable reliable well documented GUI interface makes setup straightforward regardless what device one is accessing through, whether laptop computer running Windows OS platform OR smartphone operating Android 4 version thru most versions ever since being introduced into market back 2008 plus more recent iterations downwards; including all latest iPhone iOS platforms starting wth original launch way early 2009+) good support base &/ excellent community forum presence across multiple channels worldwide along side dedicated professional team members assigned locally
Cons
  • There are nuances