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Remote Desktop Service Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
IT Infrastructure, Remote Desktop

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Description of Remote Desktop Service

TruGrid simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS) and includes fully-integrated security and cloud scalability.

Reviews

Global ratings 3
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  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great Remote Desktop Software - Easy Connection

I like how easy it is for multiple users in different areas of my office to connect to our main desktop remotely using this software. It also allows me to remote into any computer at anytime, anywhere! There really isn't much I dislike about this product. Sometimes when there's an issue with one system or another we have issues connecting but other than that no problems here. This helps keep everyone connected even if they're not physically present in their work area. We can easily see what…

Pros
  • Easy access across many computers without having physical presence required..even works while you sleep lolIt gives us peace knowing anyone could get help should anything happenWe've had nothing less then positive reviews among staff members since implementationAble monitor several machines simultaneouslyAllows more people (staff)to assist where needed insteadof being limited by location/physicalpresence
Cons
  • Nothing specific.I'm happy

Revainrating 4 out of 5

Easy access anywhere anytime: Remote Desktop Service

I like using it for work because there is one computer you can use remotely with all of your applications at once instead of each individual application having its own remote desktop client. Some things do not run properly when running through RDP, such as audio devices in Adobe CS5 or other software programs. Also the performance could be better and should load more quickly since many users try to connect simultaneously. You also cannot save user input if typing within another program. If…

Pros
  • And it works great for both
Cons
  • It can be challenging when you have to type in something and it's not appearing where you want it to be or inputting it within the wrong

Revainrating 5 out of 5

Great Service - Good Cost Effective Alternative

The ability to have desktop access across multiple devices was very convenient and this service is inexpensive as many other cloud services. There can be issues with connectivity, but they support customers in getting resolution for their specific needs. Our organization has been able to move to remote work with only 10 employees. We’re now able to be more efficient and productive since we don’t have to deal with physical items such as desktop computers and laptops. I like the capability of…

Pros
  • Easy transition into working remotely
  • Ability To use mobile device or laptop computer instead.
  • Great customer assistance team who resolve all technical problems promptly by providing helpful suggestions
  • Support available around clock 7 days per week without hours restrictions;
Cons
  • It is hard to say