Header banner
Revain logoHome Page
repair spots logo

Repair Spots Review

3

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Commerce, POS Software

View on AmazonView on ЯM

Description of Repair Spots

Repair Spots is the ultimate point of sale and management system for cellphone & computer repair shops designed to give repair shop owners the tools to record their sales, manage their repairs, and connect with their customers. We support both iOS & Web platforms.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

The software has made managing my small business easy! I can see all aspects from orders received/paid as well as customer information such as photos. It's also easier than logging into email accounts when something needs attention by a client or another person in our department. There are still some things that could be improved but nothing major at this time. If you know how your phone works this helps keep track of service requests easily so there aren't any last minute surprises later down…

Pros
  • Easy to use
  • Great organization for keeping records
  • Customer support is great, too they call back within 24 hours if we have questions.
  • Software was created specifically with independent contractors (or single owner businesses) like ours who do not own their vehicles under one roof
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Very good experience overall with an excellent staff

The customer service was very helpful and we had no problems. They were always available when I needed help or questions. It would be nice if they could have more options for payment methods other than only paying by credit card. Make sure you research them before using. I am in the process of switching to this software because it's easy to use and keeps track of all my business transactions. I can see everything at once, which makes it much easier to keep track of all my bills. The best part…

Pros
  • Easy access
  • All info kept organized with photos.
  • App works great even without internet connection too (offers offline version)
  • Easily accessible via smartphone / mobile devices such Android & iOS also compatible through PC browser
  • Keeps everyone updated regarding their account status

Revainrating 5 out of 5

Solid POS system & excellent support

I like that it's easy to use, has tons of features, integrates well with other programs. It isn't as robust in terms of customizations and integrations as some competitors out there (eg. Square), but we are able to get by just fine without having those extra bells and whistles. The customer service can be hit or miss; one rep was very helpful while another seemed uninterested at best. Some have taken up to 6 weeks to answer questions! Our team uses this software daily so ease of use and…

Pros
  • Easy to navigate dashboard
  • Lots o f useful tools already built into system.
  • Mobile app works great too
  • Customer support is good once they start respondingTo avoid issues downtime due lack response from vendor management/customer portal
Cons
  • So-so