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Revelwood Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Revelwood

Revelwood leverages the best Analytics technology and Machine Learning solutions to optimize operational performance, customer outcomes and financial results.

Reviews

Global ratings 3
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Great experience overall, highly recommended

The team was incredibly helpful in understanding our business needs from start-up through growth stage businesses over 15 years or so working with them now! They were also amazing at providing guidance as we transitioned along throughout that process -- especially during their first few months when things weren't fully developed (such transition is normal). Nothing specific but would say they provide excellent leadership for your organization going forward into this time of…

Pros
  • The ease of being able to find and pull information
Cons
  • Not knowing what each report contains or how it works for our system (HRM) compared to what we already have but that's the process of learning something new!

Revainrating 5 out of 5

Exceptional Service & Solution provided

The integration of our CRM with salesforce was seamless! We are able to pull all information from SalesForce into one place which has helped us improve overall service levels for clients as well as increase client satisfaction by providing them access to their accounts in real time across multiple channels including web chat. I have not found anything yet that we dislike about this product or solution but if there is something please let me know so it can be fixed right away!! It's been an…

Pros
  • Great support staff
  • Fast deployment times (with enough notice)
  • Highly reliable system never failed once since day 1.
  • via builtin console within SFDC dashboard
  • Allows you see everything related your users' activities directly inside SAPCRM instead going through different tabs / screens each individually
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Great Service, Very User Friendly and Professional

We used their service for some time now at our manufacturing plant in Austria an they are very professional! They do not only support us with quality management but also help out if something goes wrong within days we get fast answer from them! I would definitely reccommend this product or any other software that you can use as well like QMS-Online Software by OER Group (www). At first i was sceptical about such softwares because of my experience using it myself is so bad sometimes hard work…

Pros
  • Highly qualified, experienced staff
  • Professional services & customer care team
  • Efficient response times to queries/issues raised internally.
  • Easy access over mobile devices eithout VPNs required
Cons
  • Not bad