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Rivigo Review

4

Β·

Very good

Revainrating 5 out of 5Β Β 
RatingΒ 
4.8
Other Services, Third-Party Logistics

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Description of Rivigo

We are transforming logistics in India making it human, faster, safer and efficient

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent courier service - especially during holidays

I like that they have an app for all of their services which makes things easier when you're not at home or don't want to use your phone as much! They also offer some great discounts if you sign up through them (which is pretty easy) so definitely check those out too!! Not really anything specific but just be prepared with what time/date you need something delivered because there isn't always someone available 24 hours per day & 7 days a week. It's difficult sometimes figuring out who will…

Pros
  • Also liked how easily accessible customer support reps are via email; good communication between drivers vs clients
Cons
  • Some problems

Revainrating 5 out of 5

Tracking software has room and potential

I like that they have so many different options for payment methods. It makes things easier to keep track of payments as well. The app is not very user friendly at all times. Sometimes you can't find something even after searching through menus or scrolling down. Also sometimes when using the website there will be errors with certain pages loading which causes delays. If your looking for an easy way to receive money from customers then this could work for you. You don't need to worry about…

Pros
  • Ease
  • Great customer service team & support staff
  • Very reliable, always works properly.
  • Easy access via smartphone/tablet web browsers (iOS / Android).Cons : Not much in terms if downsides but it would probably help improve overall performance just add more servers instead
Cons
  • Not the best

Revainrating 5 out of 5

The best in class app for shipping in India

The best thing about this app is that you can track your parcel from pick up to drop off at any location within Mumbai city limits or Navi Mumbai (or Thane). It's user friendly as well which makes tracking easy for customers who don't know how GPS works. I have experienced some issues with their API but they resolved them very quickly. Tracking of parcels has been made easier by using rivago. They also provide doorstep delivery service so if there was an issue like wrong address etc., then…

Pros
  • Ease Of Use
  • Ability To Track Anywhere In Maharashtra
  • Great Customer Service Team Who Is Available 24 X 7!
Cons
  • Some cons

Revainrating 4 out of 5

The best logistics management software I've used

The best thing about Rivigo is that it is a one stop shop for all your logistics needs. From the first call to the last drop, it is a one stop shop for all your logistics needs. The only thing I dislike about Rivigo is that they don't have a mobile app. I would like to be able to track my orders and shipments from my phone. I would also like to be able to see my order history. This is a great service for all my logistics needs. I have been using Rivigo for my last 2 years. It has been a great…

Pros
  • I like the best that it is one stop shop for all my logistics needs
Cons
  • I would like to be able to track my orders and shipments from my phone