I like that it's easy to use for our team members who are not as tech savvy or computer literated in general! It gives them something they know how too which makes me feel better about their abilitys since most people don't have much knowledge when using this software but once we train everyone then everything runs smoothly again!! There isnβt anything i dislike atm because there haven been no problems yet so far however sometimes my phone will freeze up while trying navigate through certainβ¦